Administrator - Central Maidstone

Maidstone - good commute by P/transport

£19k - £20k

Mon- Fri - 8.30- 5pm - 1 hour for lunch

Work from home on Wednesdays



A fantastic opportunity for a Administrator has opened for a self-motivated and methodical individual looking to join a well-established company in central Maidstone.

The ideal candidate will have some work expereince with customers

If this sounds like you, then please do continue reading…

Duties include:

* Schedule and log support tickets from various inbound sources to support the Team of Engineers
* Liaising with customers on data requirements
* Managing the ticket queue and updating and reporting to the line managers
* Manage incoming email and telephone customer enquiries
* Making appointments, diarising scheduled tickets
* Logging hardware and software serial numbers and information
* Providing teams with correct and relevant information to complete their jobs
* Liaising with new and existing customers to organise any work and update them on any changes to the work
* Various other ad-hoc duties as required

The right candidate will have/ be:

* Computer literate and MS Office confident
* Strong relationship skills with customers over the phone
* Excellent telephone manner
* The ability to manage your own workload and prioritise a demanding workload
* Strong communication skills



This really is a great opportunity for an enthusiastic Administrator looking for a new challenge in a busy role!

If this sounds like the right job for you and you match all the requirements above, then please apply online now!

This role is being handled by Lisa Belcher, Lisa@pearsonwhiffin.co.uk Business Support Consultant for Pearson Whiffin Recruitment



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