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Support Technician

£22000 - £25000 per annum

Gillingham, Kent

Pearson Whiffin Recruitment

Support Technician

£22,000 - £25,000

Hybrid working

Are you looking to join a company that offers progression and looks after their employees! My client, a well-established company based in Medway are looking for a Support Technician to join their growing team.

The ideal candidate will be a technically minded, forward-thinking individual who ensures 5-star customer service at all times. My client is looking for somebody who has a wealth of experience within customer service and a personable demeanor.


* Liaising with customers and troubleshooting any questions
* Updating internal databases
* Coaching customers through any queries they have ensuring 5-star customer service
* Gathering customer feedback to share with internal teams
* Accurately track own performance
* Attending company events when necessary

Ideal Candidate Must have/be:

* Customer Service experience (Essential)
* A methodical thinker and problem solver
* Computer skills
* Innovative and proactive.
* Can effectively work with others

This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.

* Not quite the right role but still looking?

* Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

* Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

* By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

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