Customer Services Assistant - Logistics/ Customs - experience essential

£26,000 per annum

Sittingbourne - Must Drive due to location



Parking on site

Monday to Friday 37.5 hours per week

Great benefits!



Fantastic opportunity to join one of Kent's most sought-after employers

You will be customer facing, managing the progression of customer orders from start to finish. This role will require travel within the UK and overseas when required.

Duties include:

* Liaising with customers, warehouse, and suppliers regarding logistics
* Attending customer meetings with Account Managers
* Day to day management of customer service, acting as first point of contact for any enquiries
* Processing sales orders and quotes
* Communicating order requirements
* Preparation of lists and documents required
* Organising customer deliveries
* Relationship building with all stakeholders to ensure getting the most out of every encounter
* Preparation of export invoices for global shipments, ensuring accurate documents are gained
* Timely and effective problem solving
* Supporting Account Managers
* Preparing monthly KPI reports
* Data management and reconciliation
* Dealing with all HMRC reporting and auditing requirements; building relationships with HMRC



The successful candidate will have/be:

* Demonstrable experience within a similar role dealing with freight forwarding and international shipping
* Experience dealing with post Brexit documentation
* Strong communication skills
* Able to work autonomously with little supervision, prioritising work loads
* Significant administration skills including use of the MS Office Suite and advanced Excel
* Knowledge of logistics /customs legislation
* Strong interpersonal skills with the ability to build relationships with ease
* Organised with a good attention to detail
* Ideally educated to degree level

This is a fantastic role working for one of Kent's top employers, and with opportunity to develop and progress your career. You will have access to some generous benefits, including use of an onsite gym.

If you think you have the relevant skills and experience, please apply online for immediate consideration.



This vacancy is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



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By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!